We had two visits, one was to have our dryer vents cleaned and one was to have a chimney cap installed. They were on time, professional and informative. They checked our water heater and chimney, and gave us good advice. There was no evidence of the “hard sell” others have mentioned. Certainly will call them again and recommend if asked.
Barry F.
Best chimney company I have ever dealt with!!! From the office to the techs who come to your home, they are polite, courteous and customer friendly. The price for the service was more than reasonable and the work that was recommended was thoroughly explained and presented. Thanks to everyone at my new chimney company!
Dave L.
We used Boston Best Chimney because they were recommended and we were so glad we did. They were extremely helpful and took the time to explain things to us because we have never had a fireplace before. We will definitely use them again and recommend to others as well!
Nicole B.
We used Boston Best Chimney because they were recommended and we were so glad we did. They were extremely helpful and took the time to explain things to us because we have never had a fireplace before. We will definitely use them again and recommend to others as well!
Nicole B.
I recently bought a house and the previous owner advised me to get the chimney serviced before I used it. The damper, or mechanism that lets air in and out was busted. It wouldn’t really open completely, or close completely. This is a problem because you get a lot of cold air in your house during the winter.
I made an appointment with Boston’s best chimney. They arrived promptly, diagnosed the issue and quoted me for a fix. They were able to replace the damper within 30 minutes or so. While they were on the roof, they even offered to take down an old TV antenna that the previous owner left. I thought that was a nice touch. Service above and beyond expectations gets a 5-star rating these days.
Chris J.
Chad and his team at Boston’s Best are wonderful. He was prompt, polite and always got right back to us. He is extremely knowledgeable and fixed our chimney quickly. He took the time to explain to me how everything worked with our old fireplace and was really friendly and nice. I can’t recommend more!
Anne C.
Reviews From Google
I work with this company all the time. They are great. Fast, responsive, informative and they get the job done right! Thanks Chad and Crew!
-- Eddie K.
-- Atlantic Heating
Rich from Boston’s Best Chimney came out to my apartment in Boston yesterday for a removal of what my roommates and I believed to be a dead bird. The rotting bird caused black flies to flood our home... Rich fit us into his already busy and tight schedule. Upon arrival he and his assistant were extraordinary kind and clean! When they opened the damper I couldn’t believe what was found. At final count there were 5 deceased birds and one deceased squirrel. While I was gagging in the background Rich held up a bird for me to take a picture for “memorabilia” lol. He then went around and shock vacuumed the remaining black flies which was way beyond what that had agreed to. I could have cried. What they did for me, and how this company treated myself and my roommates was so unbelievably kind, professional, and caring. It speaks volumes about a company when they help a vulnerable population (a female renter who would never have a clue how to even open a chimney damper and also someone who was extraordinary distressed about this situation) I cannot recommend this company enough! Rich even showed me pictures of the animals he has captured in chimneys and we were all able to share some laughs. My landlord is now using them to put two chimney caps on so this never happens again. BUT if it ever does, we know who to call. THANK YOU SO MUCH! Boston's Best Chimney
Recapped a chimney and replaced fallen bricks that were blown off during storm. Nice company all around to work with. inspected my chimney, worked with what I needed to have done immediately, recommended and gave me quotes for a liner and other needed improvements for the future. Go with the Best! Thanks Sean.
Very professional, and very fast. We always use Boston's best chimney for annual maintenance our commercial fireplace.
Chad and his crew did an amazing job from start to finish. We bought a house built in 1906 with the original chimney, which hadn't been swept or inspected in a long time, and was used for wood burning fires infrequently by the previous owners. While we thought all we'd need was a sweep to have a fire, it turned out the flue tiles showed signs of water damage from many years of being uncapped.
The job ended up being more involved than we'd expected, and the work Boston's Best Chimney did was amazing. Their knowledge of the nuances of chimneys was incredible, and everything was explained in a detailed-yet-understandable way ahead of time.
Once they started working, everything was taken care of in half a day. With even more detailed instructions on the work they did and the best ways to prep and build fires, we were sitting in front of a warm fire 24 hours later. We highly recommend them!